CleanScapers Service Terms

No contracts or cancellation: CleanScapers operates on a subscription basis with no binding, long-term contracts. Pause, modify, or cancel service at any time with at least 24 hours’ notice before the next scheduled cleaning.

Property access: Please provide a gate code, key, lock combination, or have someone present. If our technicians cannot access the yard because a gate is locked and no access details were provided, the visit may still be charged and service will resume on the next scheduled date.

Aggressive dogs: Dogs showing aggressive or territorial behavior must be kept indoors during the service window. If a dog prevents safe entry, the visit may be skipped and billed as standard.

Weather: Services may pause during severe weather. We will try to reschedule within the same week. If rescheduling is not possible, the visit will not be billed or a credit will be applied.

Billing: Payments are automatically drafted using the payment method on file. Declined payments must be resolved within 7 days or service may be suspended.

Yard conditions: Grass should be reasonably maintained and yards should be free of excessive debris. We cannot guarantee a spotless clean when waste is hidden by tall grass, leaves, snow, or other debris.

Property damage: CleanScapers is not liable for accidental damage to concealed infrastructure, including sprinklers, irrigation lines, landscape lighting, invisible fences, or drain covers that are hidden or not disclosed.

Gate guarantee: We close and photograph latched gates after service. CleanScapers is not liable for faulty gate hardware, latches that do not catch, or acts of nature that open gates after departure.

Dog treats: Technicians may carry pet-safe treats. Please tell us during registration if your pet should not receive treats because of allergies, dietary restrictions, or preference.